Erken cikis yapmama ragmen kendi ayarladigim taksi soforune resepsiyona bildirmis olmama ragmen hic tanimadiklari birine reservasyon bilgim paylastilar ve taksi soforunu geri gonderdiler. Bu kabul edilemez.Devamı
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Erken cikis yapmama ragmen kendi ayarladigim taksi soforune resepsiyona bildirmis olmama ragmen hic tanimadiklari birine reservasyon bilgim paylastilar ve taksi soforunu geri gonderdiler. Bu kabul edilemez.DevamıDaha az göster
Our Dear Guest Mr. Mehmet,
Thank you very much for taking the time to review our hotel and share your feedback following your recent stay at Amman Rotana.
I would like to apologize for any inconvenience you may have faced during your stay.
Your feedback will be taken into consideration to ensure your future stays are even better
We hope to have the opportunity to welcome you back to our hotel assuring you in advance of our utmost care and attention to your comfort
Thank you & best regards,
Cluster General Manager
Resepsiyon personeli iyi ama oda servisi yavaş çalışıyor. Otelde camlar anormal kirli ve lobby çok çok soğuk. Enerji tasarrufu için mi bilmem ama ısıtmıyorlar. Banyoda duş alınca odaya kadar su gidiyordu.
Thank you for taking the time to write a review about our hotel. We sincerely apologise for any inconveniences faced. Please note that due to the winter weather conditions in Amman during the months of December-March, no matter how much we clean the windows, they will still get dusty from the rain and wind that hit the glass. We always try to keep them as clean as possible but unfortunately they would soon get dusted again.
with regards to the Lobby, we certainly use the maximum heating capacity and we are working on enhancing the entrance location to minimise the air circulation.
Once again, we thank you for your constructive comments and we look forward to welcoming you again to Amman Rotana very soon!