Dear Customer,
first of all, thank you for the time spent in sharing your personal opinions on your recent stay with the readers of Trip Advisor.
We are really sorry that we did not meet your expectations in this occasion, regarding the room you booked, for the nextt time we advise you to contact our call center that will be swift in helping you to find the right solution suitable to your needs.
Our hotel is a business center so it is situated in the modern area of Rome, a little bit out of the historic centre. But we are linked very well with the whole city and we personally offer a shuttle service from and to the centre (Piazza Venezia) for €5,00 per person per trip starting in the early morning. Many people loved our location because it is away from the bustling of the city, but we can understand that you have different needs.
We hope to have you again in the future for your next vacation in Rome.
Regards,
Annamaria Servi