Bir hız treni deneyimi! - Warmthotel

Dear Leenah A,
thank you for letting us know a few details of your recent time at Warmthotel.
We would like to clarify that we have no staff shortages, and do not know where you received that impression and only ever found one member of staff to be friendly!
All our staff are equally kind and helpful, doing their utmost to ensure our guests are having a comfortable time in Rome.
We are glad that you enjoyed getting to know some of our helpful and efficient staff throughout all areas of the hotel.
Our breakfast offers a wide array of many sweet and savory, hot or cold, food items that cater to all the variety of national tastes, dietary needs, and taste preferences all served up fresh each day in our rooftop restaurant.
If anything is missing, we encourage guests to communicate with their breakfast team as we have more specialty options located in our kitchen upon request.
We are sorry that you seemed to have been surprised by our actual location once you arrived - this is something that is advertised throughout all websites, as well as how much time it takes to reach certain famous areas throughout the city.
Our location is considered a plus by many of our guests, since we are still within a very modern neighborhood of Rome, well-connected to the city either by metro and bus at the Laurentina station, but we are residential and in a green space - a nice quiet oasis after the hustle and crush of people in the ancient touristic area of Rome.
Thank you again for letting us know your impression of your stay - we appreciate all feedback.
WHTeam