Mükemmel konum - kötü servis - Strand Palace

Dear Guest,

Thank you for sharing your experience with us.

We're delighted to hear that you found our hotel's location convenient for exploring nearby sites and theaters. It's great to know that you found your room clean with comfortable beds, and that you enjoyed the breakfast buffet.

However, we're truly sorry to hear about your disappointing experience with our reception team. This is certainly not the level of service we strive to provide, and we apologize for any inconvenience or frustration this may have caused. Rest assured, we'll address this issue internally to ensure it doesn't happen again in the future.

If there's anything else we can do to improve your experience or if you'd like to discuss your concerns further, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay.

Best regards,
Shashank