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Kikoi Boutique Hotel

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Michamvi Bay, Pingwe 71113 Tanzanya
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salma, şu tarihte bir yorum yazdı: Ağu 2021
1 katkı
+1
Après avoir vu l'hôtel sur tripadvisor et étant convaincus par les bons avis, nous avons décidé de réserver avec eux 2 nuits la chambre double confort avec vue sur la mer pour 180$. Pour ce qui est censé être un trois étoiles, c'est extrêmement décevant. Déjà le cadre n'est pas fameux, l'intérieur de l'hôtel n'est pas très structuré. A peine arrivé, posé sur la petite terrasse de notre chambre, quelqu'un nous aborde pour nous proposer de la drogue. Vue sur la mer certes, mais aussi sur les plastiques sur la terasse, pas asssez bien nettoyée. Quant à la chambre nous constatons que l'équipement est vieux et abîmé, la porte d'entrée et de l'armoire sont cassées, de nombreuses saletés (salle de bain très sale et en mauvais état), armoires poussiéreuses, pas d'eau chaude et aucune connexion wifi. Après s"être plaints de nombreuses fois à l'accueil concernant la wifi le manager nous assure qu'elle sera réparée d'ici cette nuit et que c'est anormal car normalement l'on capte très bien. La vérité est que la chambre est trop éloignée du routeur (plus de 40m) et qu'il est donc évident que la chambre ne capte jamais. Nous attendons quand même de voir ce qu'ils proposent. 20h et toujours pas d'amélioration, ils nous ont même oublié. Nous passons donc à la réception pour venir aux nouvelles, ils nous disent qu'ils vont redémarrer le routeur. Apres 20mn de tentative de redémarrage, toujours pas de wifi, et l'on nous répond maintenant qu'ils iront contacter un technicien le lendemain. Nous demandons donc à avoir une autre chambre similaire à celle que l'on a mais avec de la wifi, et l'on nous propose une chambre avec vue sur le jardin ou la piscine, qui n'est pas au même prix, et qu'il refuse de réduire en conséquence, car nous avons déjà payé. Nous voulons donc être remboursés. Le monsieur refuse et nous dit qu'il va contacter son supérieur afin de trouver une solution, mais 40mn plus tard aucune nouvelle et lorsque nous décidons d'aller le voir à l'accueil une nouvelle fois, il mangeait en regardant des vidéos youtube. Aucun respect envers nous et zéro professionnalisme. Après 2h de négociation, le manager accepte de nous rembourser la deuxième nuit pour que nous puissions partir de cet hôtel. Bien sûr aucun dédommagement nous a été proposé. Nous avons du discuter toute la nuit pour récupérer notre dû car rien ne correspondait aux photos ou aux services proposés sur internet. Ils limitent leurs services dès que possible, donnent les pires chambres dotés d'équipements usagés pour réduire les coûts à votre détriment, ils ne veulent rien rénover et vous manquent totalement de respect. Je ne recommande cet hôtel à personne. Les avis positifs ici sont soit vieux soit issus de gensq qui sont prêts à perdre 90$ la nuit pour un hôtel qui n'en vaut même pas 40 malgré la vue sur le front de mer.
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Konaklama tarihi: Ağustos 2021Seyahat türü: Çift olarak seyahat etti
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Guzel Z, şu tarihte bir yorum yazdı: Mar 2021
Kazan, Rusya2 katkı
Често, даже не ожидали от 3ки таких впечатлений, завтраки очень хорошие, чуткий персонал, вай фай отличный, место расположение очень хорошее. Отливы и приливы были, но купаться всегда можно было. Рядом есть ночной бар, куда можно прогуляться, в деревушке покупали фрукты
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Konaklama tarihi: Mart 2021Seyahat türü: Çift olarak seyahat etti
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azhootie, şu tarihte bir yorum yazdı: Mar 2021
Phoenix, Arizona306 katkı147 faydalı oyu
I was traveling with two other females and the room configuration was wonderful! We had two adjoining rooms each with a double bed, air conditioning, and bathroom. The rooms did not have a physical door between them so we were able to move freely between rooms which was nice. The grounds on the property are well maintained and beautiful. There are two pools available which we made great use of, a beachfront restaurant with a wonderful staff....we wanted to adopt Jane and Abel.... and delish meals, a bar, a watersports desk, and of course, the beach! All made for a very nice stay. We were meeting friends of ours there and unfortunately the airline misrouted one of their suitcases. This meant our friend's husband didn't have any clothes for the first two days. Going above and beyond, Tommie (manager? owner?) lent him some of his own clothes including swim trunks so he could enjoy the ocean and pool with us! There is a free bus that takes you to a little neighboring town called Paje if you walk out of the resort and down to the main road. There is also another resort just a short walk down the beach where you can go for drinks or a meal should you desire a change of scenery. The only real downside ... which cannot be helped ... is the ever changing tides. It's kind of gross and mushy walking into the water to get deep enough to swim! We thoroughly enjoyed our time there and wouldn't hesitate to go back should we ever return to Zanzi.
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Konaklama tarihi: Şubat 2021
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Uyku Kalitesi
1 Faydalı oyu
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Lindy Dadani (Marketing, Kikoi Boutique Hotel) tarafından verilen yanıt
Yanıtlanma zamanı: 2 May 2021
Dear Azhootie, Thank you for taking the time to share your experience with us. I am delighted to hear that our manager took well care of you. We strive to provide all of our Guest with excellent service and are happy to hear that you where able to enjoy our services. We will look forward to welcome you back to Kikoi Boutique Hotel in the future. Warm regards Kikoi Boutique Hotel and Team
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Norm268, şu tarihte bir yorum yazdı: Mar 2021
New York City, New York80 katkı80 faydalı oyu
Stayed here twice, once in sea view room and later in villa w plunge pool. Value for money was really good in room and is rather questionable in villa. Villa has AC in only 1 room (bed room), and it is too weak already. Hence, second room is essentially not usable and certainly not for extra bed. Had some issues w room which they could fix- well done. Room was spacious, clean. It’s not acceptable that an extra bed comes without mosquito net. Hardware overall is decent in rooms/villas, likely better than in other places of this category. Infrastructure is a little tired and needs some maintenance. Nice pools and garden, clean. Superb location (yes it is quiet, not much in area except for Kae; beach and sea stunning w sandbank, mangrove). Food is OK, service is entertaining and generally pretty good. If you come w realistic expectations, you will have a good time (would rather recommend for couple of days than for long stay).
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Konaklama tarihi: Mart 2021
2 Faydalı oyu
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Livinx68, şu tarihte bir yorum yazdı: Oca 2021
Houston, Teksas44 katkı3 faydalı oyu
Fair warning to get the this little gem of a hotel you have have to endure a little over 1 hr ride down some of the best and worst roads Zanzibar has to offer, culminating with about a half mile drive on what could barely be called a road, but if you want seclusion and beautiful views it’s worth it. The hotel has a few rough edges, including a woefully stocked bar and slow kitchen. But the staff are very friendly and courteous. Excursions and water sports equipment are available at reasonable prices. The pool and grounds are well maintained also. The on site restaurant, though slow, serves well prepared meals and a decent breakfast buffet, once again at reasonable prices. Local village and markets are about 15-20 min drive and as of now the resort does not have an on-site store or convenience market. With some more polishing this will be a 5 star resort, but enjoy it now rough edges and all.
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Konaklama tarihi: Ocak 2021Seyahat türü: Tek başına seyahat etti
1 Faydalı oyu
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Lindy Dadani (Marketing, Kikoi Boutique Hotel) tarafından verilen yanıt
Yanıtlanma zamanı: 2 May 2021
Dear livinx68, Thank you for your review, we appreciate all the feedback and will certainly take it into consideration. It is with feedback such as this that we may better our offering. We look forward to having you back with us again soon. Warm Regards, Kikoi Boutique Hotel and Team
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Önceki
123456
FİYAT ARALIĞI
$108 - $148 (Standart Oda için Ortalama Fiyatlar temel alınmıştır)
KONUM
TanzanyaZanzibar ArchipelagoZanzibarPingwe
ODA SAYISI
30
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