The hotel and rooms are very well maintained with great service by staff! The food and beverages are also of a high standard - try Erzurum's speciality the Cağ kebab mmm. The hotel also has its own rental place which is convenient as it can get really busy in the ski resort rental places. However, a note of caution - the hotel is on a high point in the mountains (which appealed to me as I wanted some peace and quiet), but for those who may want to experience the hustle and bustle of a ski resort with close access to a market, this hotel may not be ideal. You will also have to take a taxi up from the main ski resort (if you didn't book the VIP shuttle) or will need to ski up to reach the hotel. But all in all, a very good hotel to stay at.
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