There were plenty of travellers with mobility issues checking in prior to me yesterday so I would advise you just give them a heads up. I ended up with a room quite far away because I was willing to walk extra, but it seems they really cater to people with mobility issues. Good luck!

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I am assuming that its cargiant at NW10 6RS - if not igone this! Be aware at the time we used this hotel there were roadworks on the M23 which may cause a delay. According to google maps its M23 then M25 and then a 3 routes, via A3 (1h 41) , M3 (1h.44) M4 (1h 44). (local routes will then apply) Not much in them but time of day will be critical.

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We were there at the end of January 2019 and they informed me they had stopped offering Cava.

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We did not get access to the Executive Lounge as I am a Gold and not Diamond Honors member so cannot answer this. Sorry I can't help 😊

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