Eea Day Tours
Eea Day Tours
4.5
DağlarUlusal ParklarDoğa ve Vahşi Yaşam BölgeleriYürüyüş TurlarıÇevre Gezisi Turları
09:00-17:00
Pazartesi
09:00 - 17:00
Salı
09:00 - 17:00
Çarşamba
09:00 - 17:00
Perşembe
09:00 - 17:00
Cuma
09:00 - 17:00
Cumartesi
09:00 - 12:00
Tam görünüm
Hakkında
Nairobi, Kenya
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Bu kaydı geliştirinEea Day Tours
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4.5
27 yorum
Mükemmel
24
Çok iyi
1
Orta
0
Kötü
0
Berbat
2
katrina w
11 katkı
Eki 2023 • Çiftler
DO NOT USE !!
I booked a surprise vow renewal with exploreeastafrica.com when my husband became ill and created a bucket list , at first Joshua was very helpful and answered all my questions.
The day before I met with Rashid to go through the pick up times etc. I was extremely excited and I had planned all other excursions around this day. That night I surprised my husband with a card explaining what we were doing the next day, he was so happy. Within 30 minutes of me telling him I received an email from Joshua wanting to change the day telling me there was a problem at the site.
Understandably I was very upset, I explained I couldn't another day and after numerous email Joshua cancelled the renewal promising me a refund.
I explained to my husband who was so upset.
To cut the story shorter I returned home , renewing ours vows at the hotel by ourselves , sultan sands were absolutely amazing and went above and beyond,
3 week later I still have not received a refund and all further emails have been ignored.
Absolutely disgusted a company can do this to anyone let alone a couple on the eve of their renewal. Please think very carefully before booking.
I booked a surprise vow renewal with exploreeastafrica.com when my husband became ill and created a bucket list , at first Joshua was very helpful and answered all my questions.
The day before I met with Rashid to go through the pick up times etc. I was extremely excited and I had planned all other excursions around this day. That night I surprised my husband with a card explaining what we were doing the next day, he was so happy. Within 30 minutes of me telling him I received an email from Joshua wanting to change the day telling me there was a problem at the site.
Understandably I was very upset, I explained I couldn't another day and after numerous email Joshua cancelled the renewal promising me a refund.
I explained to my husband who was so upset.
To cut the story shorter I returned home , renewing ours vows at the hotel by ourselves , sultan sands were absolutely amazing and went above and beyond,
3 week later I still have not received a refund and all further emails have been ignored.
Absolutely disgusted a company can do this to anyone let alone a couple on the eve of their renewal. Please think very carefully before booking.
Yazıldığı tarih: 27 Ekim 2023
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
Dear Katrina,
Thanks for your review. I understand you are upset with us & rightly so, but your recollection of what happened is not accurate. Our chef was ill and it looked unlikely that he would be able to make it the next day to do the barbecue for your renewal of vows ceremony, and i emailed you informing you of the same and asked if you can move the date by one day and you said no. Later the same evening we got a replacement chef and i emailed you informing you of the change and that the ceremony can go ahead, but you replied saying you have made other plans and are cancelling our services.
Ordinarily due to the cancellation policy we were not supposed to refund since its you who initiated it, A few days later you through your card company/bank initiated a chargeback/refund request and we went ahead and refunded the full amount through your card company/bank. So when you say that you haven't received the funds or that we ignore your emails, even in your heart you know its not true.
Once again we are really sorry we let you down and share in your frustration regarding what happened
We have done hundreds of beautiful weddings in Zanzibar and it was rather unfortunate we couldn't get an opportunity to do your renewal of vows ceremony.
Yazıldığı tarih: 18 Kasım 2023
Bu yanıt, bir yönetim temsilcisinin kişisel görüşü olup Tripadvisor LLC şirketine ait değildir.
zjazbec
Velika Gorica, Hırvatistan14 katkı
Mar 2023 • Arkadaşlar
Great organization and even better people. Beautiful location. I definitely recommend it to those who don't want a crowd but a quite intimate event.
Yazıldığı tarih: 29 Nisan 2023
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Renata V
11 katkı
Ara 2022 • Çiftler
Thiss team organized for us UNFORGETABLE Zanzibar experience! We agreed upfront many details and we didn't regret the fact we trust them (everything was payed in advance, but they provided all services as agreed, till the last detail!). Proffessionals! If you need your private wedding to be organized, either for two of you or with many guests, or you need unforgetable Safari experience, or just some excursions or transfers, Joshua and Explore East Africa team are for sure the best choice!
Yazıldığı tarih: 15 Ocak 2023
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Abbe C
1 katkı
Tem 2021
We have a perfect 12 day kosher safari in Tanzania and Kenya organized by Joshua from Explore East Africa Safaris. Everything was taken care of for us in the most professional way - the guides, the hotels, the food, the activities, etc. We coultn't be more pleased with our experience.
Yazıldığı tarih: 8 Ağustos 2021
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tanja_sko
Viyana, Avusturya2 katkı
Haz 2021
The Zanzibar team had organized a wonderful private wedding event for us. It was a very small ceremony, just us and our kids, but they've put together a truly memorable event on a sand bank offshore Zanzibar main island. We had asked for a very relaxed, non-formal and intimate ceremony, and the team had performed wonderfully. The communication was easy and quick through the whole planning period, as on the location. We will always remember the pure magic of that day. Thank you Joshua and Rashid!
Yazıldığı tarih: 14 Temmuz 2021
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Katherine
1 katkı
May 2021 • Çiftler
Joshua and his team at Explore East Africa, helped us coordinate our wedding in Zanzibar. He was quick to respond to our emails and provide us with the support we needed.
Thanks you for all your help!
Thanks you for all your help!
Yazıldığı tarih: 26 Mayıs 2021
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Sandra R
2 katkı
Ara 2020 • Arkadaşlar
Thank you for helping us elope in Zanziii! It was the best experience and thank you Joshua for being very cooperative throughout the process!
Highly recommended 🤍
Love,
Sandra & Fady.
Highly recommended 🤍
Love,
Sandra & Fady.
Yazıldığı tarih: 7 Mart 2021
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Anita M
12 katkı
Şub 2021 • Çiftler
I stumbled upon this agency randomly searching for good places to go and get married and by picking Zanzibar as our destination i found theese guys! It exceeded all of our expectations! Not only the wedding itself but also the whole organization before and after, the kindness od every memeber of the agency. Joshua Oyalo was the one we contacted via email and was very helpfull and Rashid and his guys were on Zanzibar to meet us and arrange everything on the spot. It was an unforgetable experience! I highly recomend them! Thank you for everything! Asante sana!
Yazıldığı tarih: 17 Şubat 2021
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Michael S.
Melbourne, FL7 katkı
Ara 2019
We were looking for an affordable romantic destination wedding and were delighted to say the least! This was a beautiful once in a lifetime experience. Zanzibar has amazing scenery, great weather, and wonderful people. One of the most difficult decisions was finding a wedding planner I could trust. Well Joshua (in Kenya) and his team in Zanzibar took care of every detail and made sure our day was special so there was nothing to worry about. It takes lots of planning to organize an event like this (minister, photographer, cook, musicians, event coordinator, altar / decorations, auto & boat transportation, etc.) I couldn’t imagine trying to do it on my own; Explore East Africa Day Tours made it easy. They even had to plan the ceremony so the sandbar was exposed at low tide. The lobster lunch was delicious, the traditional music and dancers were so much fun!
About a week after the wedding we received our official registered marriage certificate in the mail.
If you are considering a sandbar wedding this is the place to go!
About a week after the wedding we received our official registered marriage certificate in the mail.
If you are considering a sandbar wedding this is the place to go!
Yazıldığı tarih: 20 Şubat 2020
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Ervin
1 katkı
Tem 2019
The wedding was wonderful! Nature is amazing. Sailing to the island and back was a great experience for us, especially when we opened the sail. And when we went down to the island and saw that sandbank and that intimacy ... we were totally speechless. Both we and our friends were thrilled. Rashid was a super organizer, very kind and efficient. We easily negotiated everything. It is a very pleasant company and its associate Faith too.
And the food ... i forgot to mention the food. The best lobster on Zanzibar, and we ate them often there, we ate at our wedding. Everything was delicious, seafood, side dishes, vegetables, baobab berries that I had never tried before. And the cold fruit they brought us to the beach .... Everything was perfect. Thank to everyone who participated. We were even embarrassed by how much they served us, we are not used to that kind of lifestyle :). Everyone was warm, smiling, kind.I want to thank the whole team.
And the food ... i forgot to mention the food. The best lobster on Zanzibar, and we ate them often there, we ate at our wedding. Everything was delicious, seafood, side dishes, vegetables, baobab berries that I had never tried before. And the cold fruit they brought us to the beach .... Everything was perfect. Thank to everyone who participated. We were even embarrassed by how much they served us, we are not used to that kind of lifestyle :). Everyone was warm, smiling, kind.I want to thank the whole team.
Yazıldığı tarih: 20 Ağustos 2019
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Bu deneyim hakkında hiç soru sorulmamış
*Çabuk tükenebilir: Viator'ın rezervasyon verilerine ve sağlayıcıdan alınan son 30 güne ilişkin bilgilere dayanarak bu deneyimin, bir Tripadvisor şirketi olan Viator'da çabuk tükenebileceği öngörülmektedir.