Excel Getaways Limited
Excel Getaways Limited
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Excel Getaways Limited
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NancyBrad
37 katkı
Eyl 2024 • Aile
My daughter and I just got back from for our bucket list trip to Kenya in September, 2024. I initially contacted Nancy 18 months in advance and she put together an amazing itinerary for us. She always provided a prompt response for all our questions. We ended up staying in 4 different camps in the Mara (main reserve, conservancy and Triangle) followed up with 3 days at Diani. It was when we actually landed in Kenya that I truly appreciated her attention to detail. Every step of the way she provided driver/guide contact info, pick up times, flight info/tickets, camp reservation details, etc. All drivers and guides were on time and professional. As two women travelling alone, we felt much safer having this level of support. Special shout out to Nico, our guide for first two days in the reserve. We saw the Big 5 including 3 black rhino and elusive leopard on the first all day game drive. The safari not only met but exceeded all our expectations.
Ironically it was our relaxing time at the beach we had an unexpected issue happen. A monkey scratched my daughter’s wrist while we were by the pool (it went for my drink by the lounger). I contacted Nancy shortly before 6 PM and she called local Dr. office. She arranged for us to be seen after hours and they were waiting for us with everything ready. She received excellent medical care, antibiotics, antibiotic cream and first rabies shot within a couple hours of the incident (all for less than $100 USD). She has followed up with treatment in the US and will require 4 additional vaccines. They stressed the importance of getting immediate treatment after a possible rabies exposure, even if risk was low. Nancy took our concerns very seriously and went above and beyond to make sure she received medical care in a timely manner which certainly helped our anxiety levels for the rest of the trip. To me, it is when an unexpected emergency comes up that you know you have not only a good tour operator, but an excellent tour operator. I highly recommend Nancy and Excel Getaways.
Ironically it was our relaxing time at the beach we had an unexpected issue happen. A monkey scratched my daughter’s wrist while we were by the pool (it went for my drink by the lounger). I contacted Nancy shortly before 6 PM and she called local Dr. office. She arranged for us to be seen after hours and they were waiting for us with everything ready. She received excellent medical care, antibiotics, antibiotic cream and first rabies shot within a couple hours of the incident (all for less than $100 USD). She has followed up with treatment in the US and will require 4 additional vaccines. They stressed the importance of getting immediate treatment after a possible rabies exposure, even if risk was low. Nancy took our concerns very seriously and went above and beyond to make sure she received medical care in a timely manner which certainly helped our anxiety levels for the rest of the trip. To me, it is when an unexpected emergency comes up that you know you have not only a good tour operator, but an excellent tour operator. I highly recommend Nancy and Excel Getaways.
Yazıldığı tarih: 6 Ekim 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
Sharmini M
9 katkı
Eyl 2024 • Aile
Our family of seven (including a 6 year old) just returned from a 9 day safari and I wanted to write a review because it was the best experience we could ever had hoped for. Nancy was so patient with us as we went back and forth several times fine tuning our itinerary. She always replied promptly, gave us valuable advice and organized everything right down to the final airport drop off so that our vacation was stress free and enjoyable. I have to make a special mention of Bedan our guide. While Nancy saw to all the details it was Bedan who made the safari absolutely memorable. He was so friendly and so knowledgeable and went out of his way to make sure we had the best safari experience we could have hoped for. He would talk to other guides, get tips from them as to where the best animal sightings were and would joke about his “secret” which would be yet another marvellous animal sighting. He would drive around in all directions so we had the best vantage point to view and take photographs of the animals. My family and I don’t have enough words to say how incredible both Bedan and Nancy were.
Yazıldığı tarih: 3 Ekim 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
Shiana M
1 katkı
Ağu 2024 • Aile
We used excel getaways for our incredible trip to Kenya and could not recommend them more. They are a local company who provided us with a comprehensive itinerary based on our requirements and desires to see as many animals as possible. Nancy was very responsive via email and WhatsApp and patient with changes that needed to be made. She booked everything for us.
Once we landed, Bedan was our guide and we could not ask for anyone better. He was so kind, patient with our questions, knowledgeable about the animals and really cared about conserving the parks and animals. The Land Cruiser vehicle was comfortable for our group of 7 with water and wifi on board. Because of Bedan and his enthusiasm we were able to see the big 5 across several parks and had the trip of a lifetime.
If you’re planning a safari trip to Kenya I’d highly recommend using Excel Getaways!
Once we landed, Bedan was our guide and we could not ask for anyone better. He was so kind, patient with our questions, knowledgeable about the animals and really cared about conserving the parks and animals. The Land Cruiser vehicle was comfortable for our group of 7 with water and wifi on board. Because of Bedan and his enthusiasm we were able to see the big 5 across several parks and had the trip of a lifetime.
If you’re planning a safari trip to Kenya I’d highly recommend using Excel Getaways!
Yazıldığı tarih: 2 Ekim 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
Jasonm0619
1 katkı
Eyl 2024 • Aile
We owe our unforgettable experience in Kenya to the Excel Getaways team. When planning our trip, we worked with Nancy, who was incredibly patient and adaptable as we shared our goals for the trip and what mattered to us most. She took care of booking our entire itinerary and was always communicative and responsive over email and WhatsApp for anything leading up to our departure.
Upon arrival, we were picked up by our guide, Bedan, who was with us for a 10 day safari adventure. Our truck was comfortable for our group of 7 with large windows and an open roof for game drives. It provided wifi, charging outlets, and drinking water available at all times. Bedan truly made our experience what it was, driving us from park to park and tirelessly working to get us the best views on game drives. He was incredibly knowledgeable about every animal and educated us about Kenyan culture and the wild animals daily. Thanks to him and his hard work, we were fortunate enough to see the Big Five!
I can’t recommend this company enough. Nancy, Bedan, and the entire Excel Getaways team allowed us to feel safe, relaxed, and truly say ‘hakuna matata’ on our safari adventure. Thank you!
Upon arrival, we were picked up by our guide, Bedan, who was with us for a 10 day safari adventure. Our truck was comfortable for our group of 7 with large windows and an open roof for game drives. It provided wifi, charging outlets, and drinking water available at all times. Bedan truly made our experience what it was, driving us from park to park and tirelessly working to get us the best views on game drives. He was incredibly knowledgeable about every animal and educated us about Kenyan culture and the wild animals daily. Thanks to him and his hard work, we were fortunate enough to see the Big Five!
I can’t recommend this company enough. Nancy, Bedan, and the entire Excel Getaways team allowed us to feel safe, relaxed, and truly say ‘hakuna matata’ on our safari adventure. Thank you!
Yazıldığı tarih: 2 Ekim 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
Spai69
Gurgaon, Hindistan70 katkı
Eyl 2024 • Aile
We took a 6-Day Kenya Safari via Excel in Sep24 - our trip was very well planned & handled from their side. Nancy at their Sales Helpdesk was prompt and professional in responding to all queries/ itinerary customizations etc over WA/email ; as was our actual guide during the trip, Joseph. Happy to recommend their services to anyone planning future trip.
Yazıldığı tarih: 26 Eylül 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
Jenean B
Whidbey Adası, WA136 katkı
Tem 2024 • Arkadaşlar
I chose Excel Getaways because of the great reviews on TripAdvisor as well as the pricing. Nancy was a pleasure to work with and responded quickly to all questions. There was absolutely no issues or problems with the trip or anything she planned and booked for us. It went so smoothly and I felt at ease the entire trip. Nancy even booked an extra day on the safari so that we could visit the Elephant Orphanage, Giraffe Center and Nairobi National Park the day before our safari started.
Joseph was our driver and guide and was fantastic!! Such a joy and sweet man. He really went out of his way to make sure that we saw as many animals as possible and were as comfortable as could be. I really enjoyed his company and he was really knowledgeable about the area and animals as he's been doing safaris for 34 years!
The lodges were all fantastic and any issues we had were very minimal and not even worth mentioning. They were beautiful and the food was terrific and the animal viewings at the lodges were an extra bonus.
I really do recommend Excel Getaways and when I return to Kenya I will definitely give them a call to repeat the experience.
Joseph was our driver and guide and was fantastic!! Such a joy and sweet man. He really went out of his way to make sure that we saw as many animals as possible and were as comfortable as could be. I really enjoyed his company and he was really knowledgeable about the area and animals as he's been doing safaris for 34 years!
The lodges were all fantastic and any issues we had were very minimal and not even worth mentioning. They were beautiful and the food was terrific and the animal viewings at the lodges were an extra bonus.
I really do recommend Excel Getaways and when I return to Kenya I will definitely give them a call to repeat the experience.
Yazıldığı tarih: 31 Temmuz 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
Patricia R
5 katkı
Tem 2024 • Aile
We had a fantastic experience on safari in Kenya with a trip fully planned by Excel Getaways. My family consists of myself, my husband and three teenagers. We considered working with several companies but landed on Nancy and Excel because of her extreme patience while answering our many questions, her short response times, competitive price and positive reviews. She worked with us for a long time finalizing the itinerary and everything went smoothly while we visited four parks and a beach resort in Mombasa. We felt our family was in extremely capable and experienced hands with our safari driver Bedan. He made the safari portion of our trip worry free and relaxing. Nancy coordinated all our pick-ups and drop-offs and all went off without a hitch. Thank you for a wonderful experience we will not forget!
Yazıldığı tarih: 11 Temmuz 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
Mark M
1 katkı
Haz 2024 • Aile
From my first conversation with Nancy to our final goodbye to our wonderful driver , Joseph, at the airport, Excel getaways delivered everything it promised.- and more! Our days were filled with informative game drives, excellent hotels and meals, and a driver who went out of his way to maximize animal sightings.
Nancy had customized everything on our trip for just the three of us, including our 8-year-old grandson. Our trip took us to game reserves and conservatories that were chock full of animals. We were familiar with the Maasai mara,
but this trip included many more places that were unexpected delights.
We would recommend Excel getaways without reservation or hesitation.
Nancy had customized everything on our trip for just the three of us, including our 8-year-old grandson. Our trip took us to game reserves and conservatories that were chock full of animals. We were familiar with the Maasai mara,
but this trip included many more places that were unexpected delights.
We would recommend Excel getaways without reservation or hesitation.
Yazıldığı tarih: 10 Temmuz 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
May G
Montreal, Kanada1 katkı
Haz 2024 • Aile
From my very first contact with Nancy, I knew I was in safe & reliable hands. I normally plan all our trips as a family and I take my time in doing so, and when we decided to go on a Kenyan Safari, I knew I needed the help of a local trustworthy travel agent. After contacting several agencies, I have chosen to continue with Excel Getaways, because of Nancy, she was so helpful and patient with me, answering all my questions and attending to all my choices and doubts, and I had a lot. I have changed our itinerary and accommodations several times, and each time, she was so supportive and so accommodating. She honestly amazes me with her dedication and extremely high level of customer service. Also, Nancy saved our trip, as our flight got postponed by 1 day and we were going to miss a whole day from our 8-day safari, but thanks to her, she managed to contact the camps and shift the trip for us so we do not lose any booked nights, which we appreciate tremendously.
We had our dream trip with Excel Getaways, 3 nights in Masai Mara/ 2 nights in Lake Nakuru, and 2 nights in Samburu. Each destination was so special, and all the accommodations were exactly what we had imagined it to be. Our guide Bedan was very calm, knowledgeable, and caring. He made sure we had a wonderful time and was very easy to deal with and each night, he would plan with us the following day's activities. Everything went so smoothly. We had a wonderful time in Kenya. I can easily say that this was the best trip we had ever been to, and we have traveled a lot! So a Big big thanks to Excel Getaways, Nancy, and Bedan, for helping us have the trip of our life. This was our first Safari trip, but for sure, it won't be our last. I can't wait to do another safari trip, and I will always choose Nancy to deal with, hopefully soon. Kenya is such a beautiful country that you can not just visit once in your life!
We had our dream trip with Excel Getaways, 3 nights in Masai Mara/ 2 nights in Lake Nakuru, and 2 nights in Samburu. Each destination was so special, and all the accommodations were exactly what we had imagined it to be. Our guide Bedan was very calm, knowledgeable, and caring. He made sure we had a wonderful time and was very easy to deal with and each night, he would plan with us the following day's activities. Everything went so smoothly. We had a wonderful time in Kenya. I can easily say that this was the best trip we had ever been to, and we have traveled a lot! So a Big big thanks to Excel Getaways, Nancy, and Bedan, for helping us have the trip of our life. This was our first Safari trip, but for sure, it won't be our last. I can't wait to do another safari trip, and I will always choose Nancy to deal with, hopefully soon. Kenya is such a beautiful country that you can not just visit once in your life!
Yazıldığı tarih: 3 Temmuz 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
svtrader
Sunnyvale, Kaliforniya130 katkı
Kas 2023 • Aile
There are probably dozens of safari/tour companies in Kenya. I had posted a question about the best park to see elephants near Nairobi in a traveler forum, and Steve from Excel Getaways was one of the people who answered my question. So I Googled Excel Getaways and after seeing the reviews on TA contacted them and a few others about a short safari to Amboseli National Park.
Nancy was very prompt in replying to my email and WhatsApp messages, and the cost she quoted for the safari was similar to others that I had received. Her prompt replies (and of course the TA reviews) made me feel confident that going with Excel was the right decision.
Our driver Bedan must be the best safari guide in Kenya! We really enjoyed our days visiting Amboseli and Nairobi National Parks. While visiting Nairobi National Park, our LandCruiser had an unfortunate mechanical breakdown. However, being that Excel Getaways has several vehicles and drivers, they sent a replacement to the park. Although it took almost two hours before we could resume the drive, it was towards the end of our safari, so it wasn't the end of the world. Overall, Excel Getaways helped us make the best of our short visit to Kenya.
Nancy was very prompt in replying to my email and WhatsApp messages, and the cost she quoted for the safari was similar to others that I had received. Her prompt replies (and of course the TA reviews) made me feel confident that going with Excel was the right decision.
Our driver Bedan must be the best safari guide in Kenya! We really enjoyed our days visiting Amboseli and Nairobi National Parks. While visiting Nairobi National Park, our LandCruiser had an unfortunate mechanical breakdown. However, being that Excel Getaways has several vehicles and drivers, they sent a replacement to the park. Although it took almost two hours before we could resume the drive, it was towards the end of our safari, so it wasn't the end of the world. Overall, Excel Getaways helped us make the best of our short visit to Kenya.
Yazıldığı tarih: 16 Aralık 2023
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
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