Yes, flight arrival times are monitored. If you have problems collecting your luggage or clearing immigrations, please call us or the Customer Care telephone number supplied on your e-mail confirmation of booking. In respect of flight delays, diversions, missed connections when the transport service originates from the airport, the waiting policy is: Flight Delays: Private hire with driver: Flight delays from original scheduled flight time of up to 3 hours are included. With Flight delays over 3 hours you must contact the Supplier to request the vehicle be kept waiting. An no additional fee is payable in advance of the transport service.

Once you complete your booking, you will be issued a voucher with full instructions on how to meet your driver and where he/she will be waiting for you.also our person will send you video for meeting point.