Aqua Adventure
Aqua Adventure
4.5
09:00-18:00
Pazartesi
09:00 - 18:00
Salı
09:00 - 18:00
Çarşamba
09:00 - 18:00
Perşembe
09:00 - 18:00
Cuma
09:00 - 18:00
Cumartesi
09:00 - 18:00
Pazar
09:00 - 18:00
Tam görünüm
Hakkında
San Juan, Porto Riko
Hayvanları koruma kurallarına uygun
Ödüller
Travellers’ Choice
2023
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4.5
1.083 yorum
Mükemmel
907
Çok iyi
101
Orta
30
Kötü
16
Berbat
29
Dana H
Cincinnati, OH1 katkı
Mar 2024
We enjoyed a one tank dive while in San Juan. Our dive master was knowledgeable and very friendly. The shop was accommodating and the equipment was new and safe.
Yazıldığı tarih: 10 Mart 2024
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Solperros
Chandler, AZ109 katkı
Şub 2024 • Çiftler
We recently visited Aqua Adventure as part of our stop in San Juan while on a cruise. We did a one tank certified dive in the marine reserve. This was the best dive in a very long time. The shore entry was like wading out into a pool since it is behind a breakwater. We saw a lot of marine life and several ‘fish hotels’ laid out to attract sea life. Our divemaster was Aaron; he was friendly; great at communication, giving us the overview of the whole dive while still on shore and then more information as we reached the different steps to take to swim through an opening to get into the open water. Our max depth was 30 feet so we had great visibility and a long bottom time. Aaron was always looking out for us while diving – and also took care of gear setup and takedown. Since we had to be back to our cruise ship he also made sure we got out of there on time. We had a fantastic time and will definitely visit Aqua Adventure the next time we are in San Juan.
Yazıldığı tarih: 5 Mart 2024
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Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an amazing time during your dive with Us in San Juan.
It's fantastic to know that you enjoyed the ease of entry into the water and the abundance of marine life you encountered during your dive. We take great pride in maintaining a thriving marine reserve environment for our visitors to explore.
We're delighted that Aaron provided you with exceptional service as your divemaster. Ensuring clear communication, safety, and a memorable experience for our guests is always our top priority, and it's wonderful to hear that Aaron exceeded your expectations.
We truly appreciate your kind words and look forward to welcoming you back to Aqua Adventure the next time you're in San Juan. Until then, happy diving!
Yazıldığı tarih: 5 Mart 2024
Bu yanıt, bir yönetim temsilcisinin kişisel görüşü olup Tripadvisor LLC şirketine ait değildir.
Roger B
6 katkı
Şub 2024 • Aile
Awesome experience. Very unique. Both guys that led the tour were great and it was a lot of fun. Definitely recommend if you've never done this!!! Worth every penny!
Şununla ilgili yorum: Underwater Sea Trek in San Juan: Explore Beneath the Waves
Yazıldığı tarih: 29 Şubat 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome and unique experience with us at Aqua Adventure.
We're delighted that both of our guides contributed to making your tour enjoyable and fun. Providing excellent service and ensuring our guests have a great time is what we're all about.
We truly appreciate your recommendation, and we couldn't agree more that trying something new like this is absolutely worth it! Thank you for choosing us, and we hope to have the pleasure of welcoming you back for more unforgettable experiences in the future.
Yazıldığı tarih: 5 Mart 2024
Bu yanıt, bir yönetim temsilcisinin kişisel görüşü olup Tripadvisor LLC şirketine ait değildir.
Inspiration205602
1 katkı
Şub 2024 • Çiftler
Extraordinary activity. My wife and I (both 81 years old) received excellent care from our Sea Trek guides. Through their extraordinary effort, they made, what could have been event fail, into a most successful excellent experience. The photos and videos taken were superb! Good on you guys!
Yazıldığı tarih: 25 Şubat 2024
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FLRetiree
3 katkı
Şub 2024 • Çiftler
My wife and I signed up for this "Snuba" dive for several reasons. I have scuba dived some 20 times, (uncertified, always with instructor, in the caribbean and hawaii).
My wife isn't a fan of water events. She tried snorkeling long ago. Hair gets wet, water hard to clear from the snorkel. We tried to get her to scuba, but she panicked a bit, so her dive lasted all of 10 seconds and 1 foot down.
No worries, because this takes the stress and water in snorkel out of snorkeling, and all the difficult parts of scuba.
The roughly 80 pound helmet, really only weighs perhaps 12 pound in the water. Not a problem for a couple of seniors (I'm in my 70s). They put on the helmet when you are standing almost chest high in water No problems, no issues, other than a little fogging on my window. I wore my glasses, and, as advertised, no problem at all.
The guys were great, the usual "wise guys" you expect on touristy things like sunset sails, hikes etc. They were extremely knowledgeable, and put my very nervous wife at ease. There were fish in the water, but not lots. They fed some food into the water and then there were dozens of fish, mostly perch, I think. pretty enough. The water had been rough the previous days. As a result, the water was not really clear - not what you expect in the Caribbean. That, however, is due to weather. The experience was definitely something to do, and easy enough for us seniors.
And, when we were back on land, she reported that her hair was still dry! That was a huge win!
As to the dive itself, walking along the floor up to about 10-12 feet deep, was fun. The water pushes you back and forth, but you just go with it. It's great. The dive was just my wife and self, and the two guys, one primarily tending to the small roundish raft with the air compressor, while the other led us along.
I have to recommend the Sea Trek, about as highly as any of the many tours we've done through Viatour. Great job. We''ll likely snuba (Sea Trek) again, next time we visit the Caribbean... (though probably a different island). awesome.
A couple of thoughts days later. Both my wife and I did have some minor bruising - each of us on just one of our shoulders. In my case the foam they put between your shoulder and the helmet, slipped out. They quickly put it back. Neither of us considers the minor bruising to affect our opinion of the experience.
The pictures: They took lots of pics, (mostly underwater) and video. The whole package was $40. Well worth it for the two of us. We recommend - obviously - do it.
My wife isn't a fan of water events. She tried snorkeling long ago. Hair gets wet, water hard to clear from the snorkel. We tried to get her to scuba, but she panicked a bit, so her dive lasted all of 10 seconds and 1 foot down.
No worries, because this takes the stress and water in snorkel out of snorkeling, and all the difficult parts of scuba.
The roughly 80 pound helmet, really only weighs perhaps 12 pound in the water. Not a problem for a couple of seniors (I'm in my 70s). They put on the helmet when you are standing almost chest high in water No problems, no issues, other than a little fogging on my window. I wore my glasses, and, as advertised, no problem at all.
The guys were great, the usual "wise guys" you expect on touristy things like sunset sails, hikes etc. They were extremely knowledgeable, and put my very nervous wife at ease. There were fish in the water, but not lots. They fed some food into the water and then there were dozens of fish, mostly perch, I think. pretty enough. The water had been rough the previous days. As a result, the water was not really clear - not what you expect in the Caribbean. That, however, is due to weather. The experience was definitely something to do, and easy enough for us seniors.
And, when we were back on land, she reported that her hair was still dry! That was a huge win!
As to the dive itself, walking along the floor up to about 10-12 feet deep, was fun. The water pushes you back and forth, but you just go with it. It's great. The dive was just my wife and self, and the two guys, one primarily tending to the small roundish raft with the air compressor, while the other led us along.
I have to recommend the Sea Trek, about as highly as any of the many tours we've done through Viatour. Great job. We''ll likely snuba (Sea Trek) again, next time we visit the Caribbean... (though probably a different island). awesome.
A couple of thoughts days later. Both my wife and I did have some minor bruising - each of us on just one of our shoulders. In my case the foam they put between your shoulder and the helmet, slipped out. They quickly put it back. Neither of us considers the minor bruising to affect our opinion of the experience.
The pictures: They took lots of pics, (mostly underwater) and video. The whole package was $40. Well worth it for the two of us. We recommend - obviously - do it.
Şununla ilgili yorum: Underwater Sea Trek in San Juan: Explore Beneath the Waves
Yazıldığı tarih: 17 Şubat 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
Ossie B
San Diego, Kaliforniya51 katkı
Şub 2024 • Arkadaşlar
Swimming at the small cove at the Caribe Hilton, lost my wedding ring!!! Asked for help from their diving instructor, Aaron, who was super helpful, going above and beyond, and with a handheld metal detector AND luck on our side, successfully found the ring! Coming back in June to dive with these good people. Shout out to Luis, owner of the shop, who kept my spirits up during this ordeal.
Yazıldığı tarih: 10 Şubat 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
jbenson55746
San Juan, Porto Riko1 katkı
Şub 2024
My wife and I took the snorkel adventure and was so impressed with the entire staff. Our guide Aaron was helpful, professional and friendly. We were able to experience beautiful sea life and had a memorable time. The next day I went scuba diving with Michael and he enabled me to conquer some fears and I had the best time ever. Cannot say enough about how wonderful our experience was.
Yazıldığı tarih: 7 Şubat 2024
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DarioVasquez
Norcross, Gürcistan2 katkı
Fue una experiencia única, con un gran profesionalismo de los 3 busos que nos acompañaron (en total éramos 5 personas), en especial de Luis que fue nuestro guia. Fuimos instruidos ampliamente antes de la experiencia la cual estuvo dentro de lo planeado. La recomendamos ampliamente
It was a unique experience, with great professionalism from the 3 buses that accompanied us (in total we were 5 people), especially from Luis who was our guide. We were extensively instructed before the experience which was within what was planned. We highly recommend it
It was a unique experience, with great professionalism from the 3 buses that accompanied us (in total we were 5 people), especially from Luis who was our guide. We were extensively instructed before the experience which was within what was planned. We highly recommend it
Şununla ilgili yorum: Underwater Sea Trek in San Juan: Explore Beneath the Waves
Yazıldığı tarih: 25 Ocak 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
hgupta1
1 katkı
Ara 2023
We requested for a refund, send them a bunch of emails but no response.
Firstly, we came in early and the training didn’t start immediately, the weather was still good but Michael the instructor took quite a long time with the equipment and instructions (with a lot of unnecessary personal talk), which was a waste of time (nice guy but was wasting time during the good weather).
Secondly, the gear was terrible , snorkeling masks that did not seal well, the weights were unbalanced and we could not swim. The air flow for the breathing equipment wasn’t adequate which was conveyed before heading into the waters but the problem wasn’t addressed and ignored multiple times. He had to back out of the water in panic and the instructor paid no attention to the situation.
More importantly, from our previous experiences and stories from friends, in this one there was hardly any underwater life. We’ve had better experiences from snorkeling. We weren’t deep in the ocean like it is expected but in shallow waters amongst the waves where the visibility was bad. We could barely see 3 fishes or any colours which is nothing like the pictures advertised or any other scuba experience.
Two of us even had a life threatening experience. It didn’t feel like Scuba diving. We requested a refund but they didn’t even bother to respond to us. We would like to add that after passing on our feedback to Michael personally that he admitted that the current was too strong to see or enjoy fish out there today. We were talking about the term “confined waters” which is too technical., the riptide was is still too strong in these confined waters. When professionals like him know it’s the case and difficult for beginners we can’t fathom why the date isn’t post poned but rather just continue to take our money for such an experience on the same day in terrible conditions.
Firstly, we came in early and the training didn’t start immediately, the weather was still good but Michael the instructor took quite a long time with the equipment and instructions (with a lot of unnecessary personal talk), which was a waste of time (nice guy but was wasting time during the good weather).
Secondly, the gear was terrible , snorkeling masks that did not seal well, the weights were unbalanced and we could not swim. The air flow for the breathing equipment wasn’t adequate which was conveyed before heading into the waters but the problem wasn’t addressed and ignored multiple times. He had to back out of the water in panic and the instructor paid no attention to the situation.
More importantly, from our previous experiences and stories from friends, in this one there was hardly any underwater life. We’ve had better experiences from snorkeling. We weren’t deep in the ocean like it is expected but in shallow waters amongst the waves where the visibility was bad. We could barely see 3 fishes or any colours which is nothing like the pictures advertised or any other scuba experience.
Two of us even had a life threatening experience. It didn’t feel like Scuba diving. We requested a refund but they didn’t even bother to respond to us. We would like to add that after passing on our feedback to Michael personally that he admitted that the current was too strong to see or enjoy fish out there today. We were talking about the term “confined waters” which is too technical., the riptide was is still too strong in these confined waters. When professionals like him know it’s the case and difficult for beginners we can’t fathom why the date isn’t post poned but rather just continue to take our money for such an experience on the same day in terrible conditions.
Yazıldığı tarih: 17 Ocak 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
Thank you for taking the time to provide us with your feedback.
Let's begin by addressing the concerns you raised regarding equipment preparation. Given that you were participating in the discover scuba diving program for the first time, we prioritize a meticulous setup to ensure a thorough understanding, especially for groups with varying swimming abilities. The masks provided are standard for all customers, and it's important to note that facial hair can compromise the seal, leading to water leakage.
Concerning the weights and swimming challenges, these are common issues for first-time divers, particularly when swimming skills are still developing. Contrary to the assertion of a life-threatening situation, all participants engaged in the entire 45-minute activity underwater. For safety reasons, especially during initial dives, we remain in shallow waters to mitigate potential risks, allowing participants to ascend easily if needed.
It's disheartening to read your post, particularly as you expressed satisfaction with your instructor post-dive. However, we understand that expectations for marine life sightings may vary, and ocean conditions are unpredictable. Unfortunately, the refund request based on the perceived lack of marine life contradicts the positive feedback received immediately after the activity.
We appreciate your input and strive to provide a safe and enjoyable experience for all participants. If there are specific aspects you would like to discuss further or if there's anything we can do to address your concerns, please feel free to reach out.
Best regards,
Yazıldığı tarih: 22 Ocak 2024
Bu yanıt, bir yönetim temsilcisinin kişisel görüşü olup Tripadvisor LLC şirketine ait değildir.
Sheri M
Gainesville, Teksas3 katkı
Oca 2024 • Aile
This was a sensational sea trek in San Juan, Puerto Rico! The dive leader was able to calm any fears and helped the adventure to be comfortable and enjoyable! Our family was given detailed instructions on how to use the dive helmet to insure we didn't have any complications, but to make sure we were successful! It was awesome to see how many fish were circling around us! We got to hold a sea urchin and a tiny hermit crab. We also were thrilled to feed the fish! It was a wonderful time under the sea! Just be aware if you are coming off a cruise ship, you are required to get an Uber both ways to get to the area where you get into the ocean and to return to your cruise ship. We would definitely recommend this adventure, whether you are a non-diver or an experienced scuba diver! It was very fun!
Şununla ilgili yorum: Underwater Sea Trek in San Juan: Explore Beneath the Waves
Yazıldığı tarih: 16 Ocak 2024
Bu yorum, bir Tripadvisor üyesinin öznel görüşü olup Tripadvisor LLC şirketine ait değildir. Tripadvisor, yorumlar üzerinde kontroller yapmaktadır.
I would like to know how far down do you guys go? I have a go pro but i want to make sure that i can head down there before i buy a special housing case Also my daughter is 9 is this a good age?
Nicholas B
Boston, MA3 katkı
It's approx 20 feet below the surface.
And the group we went with had kids of a similar age on it. 9 should be plenty old.
Tonya C
New Orleans, LA26 katkı
Hello, do you guys operate by appointments only or can we book when we arrive? Also is this the one that does sea trekking off the beach in shallow waters?
Reida H
Burnside, KY21 katkı
Yes call in advance because they only do them on certain days and times. It was a great experience. And yes they do it in the shallows off a beach area.
Tonya C
New Orleans, LA26 katkı
Hello, do you guys operate by appointments only or can we book when we arrive? Also is this the one that does sea trekking off the beach in shallow waters?
kaylarenee1234
Saint Louis, MO
Hello , do u need to know how to swim to do this activity? I notice that u walk on the ocean floor so does it really matter if u know how to swim ?
pneidig2018
San Juan, Porto Riko5 katkı
If I could not swim this is definitely not an activity that I would do.
jayduck9
New York City, NY38 katkı
I'm a very large fellow are there weight limits?
Christopher H
Macungie, Pensilvanya32 katkı
If you are to do Snuba , there is no weight limit. They will provide the proper weight belt to adjust your buoyancy so you can stay at the bottom. They will also provide Scuba mask (not helmet, the helmet setup is for seatrek) snorkel and skuba/snorkeling fins.
Sparkie0491
Crown Point, Indiana132 katkı
We would like to try the Sea Trek at Caribe Hilton, but I have one big worry. The helmets you wear weigh 75 pounds. How do you lift them on and off, and how do you manage to walk with that weight on the beach. In the water it would be okay, but as you put the helmet on before going into and coming out of the water, that is an enormous amount of weight.
We are leaving for San Juan soon and wish to make reservations for this adventure, but not sure if we are capable.
Christy G
Mayaguez3 katkı
Your guide will put your helmet on and take it off, you will be in the water so you will not feel the full weight of it. He will also give you easy to follow instructions, can't fail. My son was 9 yrs old at the time he went and he had no problems at all. It was awesome! 👍👍