The New York Times
Dispatches From the Foxholes of Business Travel
Frequent business travelers are called road warriors for a reason — most of them have a collection of war stories, ranging from minor annoyances to full-combat nightmares. ..
...Uncomfortable seats and limited leg room topped the list of air travel complaints, according to a 2013 survey by TripAdvisor, the world’s largest travel site. Prices for tickets and services, unpredictable flight delays, long security lines and other passengers rounded out the top five — and this was before the furloughs of air traffic controllers amid sequester-related budget cuts...