Polar Palace Winsford
Polar Palace Winsford
3
09:00-18:00
Pazartesi
09:00 - 18:00
Salı
09:00 - 18:00
Çarşamba
09:00 - 18:00
Perşembe
09:00 - 19:00
Cuma
09:00 - 19:00
Cumartesi
09:00 - 18:30
Pazar
09:00 - 18:30

3.0
5 baloncuk üzerinden 3,065 yorum
Mükemmel
9
Çok iyi
17
Orta
16
Kötü
8
Berbat
15

Igsmk12
Winsford, UK3 katkı
5 baloncuk üzerinden 1,0
Tem 2023 • Aile
So we booked to come here as it our favourite play area “just kidding” in holmes chapel was fully booked for the time we wanted to go and we needed something to do to keep my 4 year old entertained as it was raining.
What a mistake that was.
It was so busy you could hardly move, unorganised chaos!
Kids running up the slides so other kids couldn’t come down, throwing balls down the slide and people just barging past whilst you’re sat down and knocking into you!
The tables were not clean, carpet was dirty and we waited 1 hour minutes for chips and gravy 🙈
There was also no bin provided to put the empty milk containers, tea bags etc in so a few people had no choice just to leave them on the side which looked awful.
We have been here before and it definitely wasn’t this bad and I was more than happy with the service.
I don’t blame the girls as they looked rushed off their feet sorting the tables out for booked in customers and sorting a party out at the same time!
I think the management need to look into organisation, cleanliness, prices and food standards.
Definitely won’t be visiting again🤮
Yazıldığı tarih: 22 Temmuz 2023
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StephenLyons
Northwich, UK52 katkı
5 baloncuk üzerinden 1,0
Mar 2023
we attended on Sunday and i was shocked by the level of feral children that were in there, Parents not watching there children.

we booked online and we were in there less than 30min as it wasn't safe for our 1yr old, children alot older than 2 in the baby area throwing balls and jumping off the wall surrounding the ball pool, at one point a young girl kneed our baby in the side of the face when she jumped off, we told them to be careful and they shouldn't be in the under 2's.

needless to say they didn't care and not one parent in site supervising them, either these kids cant read, don't know hold they are or simply didnt care that they were in a n area they shouldnt be and causing harm.

its the first time we have brought our baby to polar palace and it will be the last, its just a place for the local riff raff to attend and allow there feral kids to run riot and the undesirables to absolve themselves of any responsibility.
Yazıldığı tarih: 27 Mart 2023
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Emma B
1 katkı
5 baloncuk üzerinden 1,0
Mar 2023 • Aile
Been twice and let down both times. Firstly, the service is incredibly slow. Waited in line with others to be let in for my allotted time slot which had already been paid for online (and wasn't cheap!- almost £9 for 1 adult and 1 child under 2!). Waited for more than 5 minutes whilst a queue of around 6 people was forming on the other side of reception for food and drink. Expected short staffing to be a reason for the long wait, shocked to discover FIVE members of staff behind reception all seemingly doing not alot!

Once in, my son ran straight to the soft play area clearly labelled as being for Under 2s only to find several children probably aged 6 and up using the area to chase each other, throw toys around and climb the walls to jump off and into the ball pit. I actually removed my son (as did another mother with her under 1 year old) since it didn't feel safe and at no point did any staff member come over to tell them or their parents to move to their designated aged play area! I even saw children climbing on top of the merry go round ride and still no staff members addressed how unsafe this was!

The place itself is also pretty dirty with many toys missing parts or broken leaving sharp sides and screws sticking out of them. It's a shame because with better care and more assertive rule abiding it would be a decent place for my kid.
Yazıldığı tarih: 18 Mart 2023
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Helen P
2 katkı
5 baloncuk üzerinden 1,0
Ağu 2022 • Aile
Went for exclusively hired kids party today, way too overpriced, food awful costing pennies (not 15 pounds per child), food served far too soon on arrival not allowing kids to play and rushing the whole party, "snow disco" lasted all of ten minutes, staff had closed off half venue to hoover even though hired whole place, definitely NOT worth the money, definitely avoid! Also exceptional hot for a polar Palace (no air con) very poor service.
Yazıldığı tarih: 13 Ağustos 2022
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Em S
5 katkı
5 baloncuk üzerinden 3,0
Eki 2021 • Aile
Kids enjoyed the play area, but service was a bit lacking - clearing our kids table when they just went to the loo and no clear signage or communication re. session times and when to expect to be kicked out. Adults food wasn't great but kids was fine, same with hot drinks.
Yazıldığı tarih: 29 Ekim 2021
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Chris L
2 katkı
5 baloncuk üzerinden 1,0
Eyl 2021 • Aile
Its just far too expensive, then on top of the high price of 8 pound per child, they then charge the parent 2 pound aswell, I have no idea why when the parent has to be there to supervise their kids it's a joke, then after that, there is a service charge of 1.50! What service? So for 2 kids to go there your looking at just under 20 quid before you've even stepped foot in the building. To go there for a couple of hours and give the kids food drinks and have a brew, looking at around 40 quid 😂😂 no thanks, rather go barnabys play barn for a 10er.
Yazıldığı tarih: 2 Ekim 2021
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rachel
Winsford, UK1 katkı
5 baloncuk üzerinden 1,0
Eyl 2021 • Aile
Food was disgusting and staff very unwilling to provide an alternative to the rubber pizza that cost £12.kids left starving
Yazıldığı tarih: 7 Eylül 2021
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Olivia S
1 katkı
5 baloncuk üzerinden 5,0
Tem 2021
I had an absolutely amazing time at Polar Palace! It was really busy yet the staff were quick when serving drinks and food and everyone was very friendly and helpful. The menu has been updated since my last visit and the food was great quality as it was fresh and hot. They have a large selection of drinks, I had the oreo milkshake and it was lovely! The toilets were clean and members of staff were constantly hoovering and wiping tables so they were keeping on top of the mess well. The play frame itself was brilliant and the football area and the big slide was my cousins favourite part! All in all we had a great time and we will be going back again soon!
Yazıldığı tarih: 5 Temmuz 2021
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MerseyRe
7 katkı
5 baloncuk üzerinden 1,0
Şub 2020 • Aile
This place is far to expensive, I'm sure charging £6.95 per child they could at least afford to put the heating on, the seating area is freezing. There were parents sat in coats and hats it was that cold.

The food is shocking £4 for a kids me, tiny piece of pizza and around 6 chips.

Shocking will not return
Yazıldığı tarih: 8 Şubat 2020
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5 baloncuk üzerinden 1,0
Oca 2020 • Aile
It's a decent play area but for the price you pay for admission it doesn't offer anything worth the price, the most expensive kids play area iv visited costing just under £15 for 2 young children. I visit a alot with my children and have been to most within Cheshire and this is by far the most expensive.
Yazıldığı tarih: 26 Ocak 2020
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Polar Palace Winsford ile ilgili Sık Sorulan Sorular

Polar Palace Winsford çalışma saatleri:
  • Pzts - Çar 09:00 - 18:00
  • Per - Cum 09:00 - 19:00
  • Cts - Paz 09:00 - 18:30